Modern manufacturing processes require responsiveness and the ability to manage multiple processes; CCT's systems are designed with this in mind.
Technical support
Apart from being able to guarantee their own processes continuity, CCT also offer customers in-plant technical support services to ensure that the production process remains trouble-free. Start-up assistance and high uptime when production is on line are assured by an experienced team of troubleshooting engineers who are always on-call.
CCT is also able to offer practical advice on all aspects of the process to ensure consistent and high levels of production.
CCT's full customer support service includes laboratory testing of substrates treated with CCT's conversion coatings and customers' own paint systems.
CCT understand that their success is based on their customers being successful. Consequently their goal is to make it easier for customers to do business with them. This is achieved through on-going communication and by providing pre and post sales support that is flexible enough to meet individual requirements.
CCT's customer support transcends traditional support which customers now take for granted. By providing a pro-active and higher level of support they believe that they are making a contribution to their customers' success, and therefore their own as well.

